The Ops Angels: Shanan Steere, Katie Kosich and Laura Ivy Blessing

A six-month course from The Ops Angels

The AI-Empowered Assistant

Build a real estate business that runs on systems, not someone's memory.

Don't let AI replace you. Let it make you irreplaceable.

Your clients get a consistent experience. Your assistant becomes more valuable. And your business stops depending on one person remembering everything.

Join the VIP early-access listSee what you get

Start here: I'm an agentI'm an assistant

What you get

What you walk away with in six months.

Every week you build one piece of your own business, with a live session, a step-by-step guide and a workbook. By the end of Month 6 you have:

By Month 6

An operations manual your team actually uses

Written once, kept current, easy to find. It belongs to the agent.

By Month 6

Clear workflows for listings, buyers and transactions

Everyone knows who owns what, and every deal's status is one look away.

By Month 6

A business that keeps running when you step away

Proved by 48 Hours Dark, not promised.

$199 a month for six months, or $1,099 paid in full, which saves $95. See pricing

What you'll learn

How you work together comes first. Then the systems.

Month 1 sets up how you work together: the agent and the assistant, or a solo agent and AI. Each month after that adds the systems your business runs on, into the same team brain and operations manual.

  • Month 1: How You Work TogetherHow you communicate, your shared team brain, the start of your operations manual, and a daily and weekly rhythm. No more dropped balls, and no more keeping it all in your head.
  • Month 2: Clear Roles, Clean HandoffsA working agreement, a five-part handoff, the assistant's role and who decides what. Delegation you can trust.
  • Month 3: Sellers and BuyersA launch checklist, weekly seller updates, a price review workflow and buyer onboarding. Consistent updates your sellers can count on every week.
  • Month 4: Protect the TransactionWho owns what, an escalation map, a pending board with red, yellow and green file health, and post-close follow-up. Look up any deal's status in real time.
  • Month 5: Your Database Is Your BusinessOne clean list, touch plans with stop rules, and results by lead source with a prospecting plan. A database AI helps you keep current.
  • Month 6: GrowShowing up in Google and AI answers, hiring for your bottleneck, a 90-day growth plan and the 48 Hours Dark capstone. More people find you, and the business keeps running when you step away.

This isn't an AI course

AI is the tool. Your business is the point.

Most real estate businesses run on one person's memory. Where the key is, what the seller was promised, how the agent likes the listing report. When that person is busy, sick or on vacation, things get dropped.

In this course the agent and the assistant build one shared team brain: the place where how your business runs is written down, kept current and easy to find. The agent owns it. The assistant builds it and runs it. AI helps you build it faster and keeps it running.

People still lead. AI carries the load.

For agents: the capstone

Could your business survive 48 hours without you?

A weekend away. A sick day. A real vacation. For most agents, the business stops when they do. In Month 6 you find out if yours does. We call it 48 Hours Dark.

A phone face down and a closed laptop on a lake dock at golden hour
  1. You step away.For 48 hours the agent is unreachable. No calls, no texts, no quick questions.
  2. The systems get tested.Your assistant and your team brain run the business: the daily control panel, the pending board, the seller updates.
  3. You see what still needs work.Whatever slipped goes into your 90-day growth plan, so the next time you step away is easier.

What keeps running while you're gone

Sellers still hear from you.Weekly seller updates go out on schedule, in your voice.
Nothing slips in escrow.Every pending file shows red, yellow or green, so the next deadline is never a surprise.
Questions get answered.Your assistant knows which calls are theirs to make and which wait for you.
You come back to a briefing.One page on what happened and what needs you, not a pile of messages.

That's what the six months build: a business that keeps its promises to clients whether or not you're in the room.

Join the VIP early-access list

Who it's for

Have an assistant, or become one.

A real estate agent and her assistant reviewing a laptop together

Agents with assistants

Build it together.

The agent sets the standards and approves. The assistant builds and owns the workflows. You stop having the same conversation twice.

A real estate assistant at her desk

Assistants

Become the person who builds the systems the business runs on.

Learn the tools, build the operations manual and run the routines. Your agent joins you for the decisions in the first session of each month.

A solo agent reading his phone in his car before a showing

Solo agents

AI is your first assistant.

Build the systems now and let AI pick up the work an assistant would do. Every piece is ready for the person you hire, so they start with a manual, not your memory.

A real estate team in a morning huddle

Teams

One brain, everyone on the same page.

Already on Slack, Asana or monday.com? Keep them. The team brain pulls from them, so the business stops depending on who happens to remember.

An assistant reading her morning briefing with a coffee in hand

For assistants

Worried AI is coming for your job?

It's a fair question. AI is changing the work. You can wait to see what it changes, or be the person on your team who knows how to use it.

In this course you're the one who learns the tools. You build the systems and run them, and AI takes the repetitive work off your plate: the daily recap for your agent, the weekly scorecard, the reminder that keeps a key from getting left behind. AI drafts, sorts, checks and remembers. People do the parts clients feel:

  • Relationships, and reading what someone really means
  • Judgment calls, pricing conversations and negotiation
  • Upset clients and hard news, by phone
  • Approving anything that sends, publishes or changes a record
  • Licensed work, which stays with licensed people

AI can draft. You are still responsible.

Don't let AI replace you. Let it make you irreplaceable.

How it works

Six months. One week at a time.

Every week you build one piece on your own business, not a sample one. By the end you have systems that run without everything going through the agent, and an operations manual you own.

The systems aren't new. They've been built, tested and refined on a working real estate team since 2004. What's new is that AI now captures the meeting, drafts the procedure and prepares the report, so the time you used to spend on forms goes into running the business.

  • One live session a week18 sessions and 6 labs over 24 weeks. The fourth week of each month is a lab where you show what you built.
  • Three parts every sessionA people skill, a system you build into your team brain, and an 8-minute AI moment where you make something you keep.
  • Weekly workbooksReleased the Friday before each session, so you build each piece on your own business, not a sample one.
  • A 30-minute check-in at homeAgent and assistant, once a week: what worked, what dropped, what to build next.
  • Your brain dashboardShows what you've built, what's working and what's next.
  • A private communityAsk questions, share what's working and get unstuck between sessions.

Agent, assistant and AI

Three seats. One team brain.

The agent sets the standards. The assistant runs the systems. AI preps, drafts and checks. Where they overlap is where the business starts running without everything going through one person.

Agent, Assistant and AI working together Three overlapping circles. The agent sets the standards, the assistant runs the systems, and AI preps, drafts and checks. Agent and assistant share the working agreement and decision rights. Agent and AI share the Chief of Staff briefing. Assistant and AI share plugins and procedures. At the center: the Business Brain plus six systems. Agent Assistant AI sets the standards runs the systems preps, drafts, checks Working agreement Decision rights Chief of Staff briefing Plugins and procedures Business Brain + six systems
  • Agent: sets the standards
  • Assistant: runs the systems
  • AI: preps, drafts and checks
  • Agent and assistant: working agreement and decision rights
  • Agent and AI: the Chief of Staff briefing
  • Assistant and AI: plugins and procedures
  • All three: the Business Brain plus six systems

Solo agent? AI sits in the assistant seat. It preps the work, you keep the decisions, and every piece is ready for your first hire.

Your trainers

The Ops Angels

Shanan SteereTrains agents on leading, deciding and delegating
Katie KosichTrains assistants and the transaction side
Laura Ivy BlessingSystems, AI and the tech, including ClientFlow CRM

Meet the Angels

See inside

Real guides, built on your own business.

Every week comes with a step-by-step guide and a workbook you fill in on your own business, not a sample one. Here's Week 0: setting up Claude Code and your private Chief of Staff.

The Week 0 Chief of Staff guide on a laptop and the Claude Code guide on a tablet

The investment

Six months to build the business behind your business.

Choose the payment option that works best for you.

Monthly

$199 / month

6 monthly payments

Total: $1,194

Enroll monthly

Pay in full

Pay in Full

$1,099

One payment

Save $95 compared with monthly payments

Pay in full

Enroll now for the class that starts Tuesday, November 10. The November 4 pilot is a small group by invitation.

Optional: a CRM

Want your CRM set up while you take the class?

The course doesn't teach a CRM, and you don't need one to take it. If you want one, Laura's ClientFlow CRM is a separate add-on for students. It comes with her real estate systems already in it, a fast-start setup guide and an AI assistant connected to your CRM to walk you through it, and the first 30 days are free.

ClientFlow is separate from the course and doesn't change your course price.

See the ClientFlow student offer

VIP early access

Get on the list first.

Join the VIP early-access list. The November 4 pilot is a small group, and invitations go to this list first.

The pilot class is Wednesday, November 4, for a small group by invitation. The full class starts Tuesday, November 10.

Questions we hear

Questions

Is this an AI course?

No. It's a course on running your real estate business with systems your whole team can use. AI is the tool that helps you build and run them. Your business is the point.

Will AI replace my assistant?

Not in this course. The assistant builds and runs the systems, and AI takes on repetitive work like daily recaps, reports and reminders. That makes a good assistant harder to replace, not easier.

I don't have an assistant. Is this for me?

Yes. Solo agents build the same systems, with AI covering much of what an assistant would do. When you do hire, your new person starts with a written operations manual instead of everything in your head.

My team already uses Slack, Asana or another tool. Do we have to switch?

No. Keep the tools you already use. The course shows you how to bring the decisions, tasks and procedures from those tools into one place your whole team can find them.

Who owns what we build?

You do. The agent owns the team brain and the operations manual. The assistant builds them and runs them day to day.

What do I need before the first session?

A computer and about three hours the week before class. Week 0, Get Set Up, walks you through installing Claude, setting up your folders, connecting your tools and setting up your private Chief of Staff.

How much is it, and when does it start?

$199 a month for six months, or $1,099 paid in full, which saves $95. The pilot class is Wednesday, November 4, for a small group by invitation. The full class starts Tuesday, November 10. Pilot invitations go to the VIP early-access list first. Join the list on this page to hear before anyone else.

The AI-Empowered Assistant

Make the business run on systems, not memory.

Don't let AI replace you. Let it make you irreplaceable.

Join the VIP early-access list

The November 4 pilot is a small group. Want an invitation?

Join the VIP list
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Your business needs backup. Systems, AI and operations for real estate agents and their assistants.

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© 2026 Ivy Blessing Realty LLC, doing business as The Ops Angels

Education and training for real estate professionals. Not legal, tax or brokerage advice.